To ensure optimal performance, please verify that your home meets the following setup conditions for your Narwal robot vacuum:
Narwal Flow with Auto Refill & Drainage System
Freo | Freo X Ultra | Freo Pro
Freo Z Ultra | Freo Z10 | Narwal Flow (Basic Dock)
Freo X Plus
💡 Pro Tips:
• Place the whole unit on a hard, level surface away from direct sunlight
• Remove small objects (cables, pet toys) from floors before first use
• Place the whole unit on a hard, level surface away from direct sunlight
• Requires 2.4GHz WiFi network (5GHz not supported)
⚠️ Prohibited Uses and Environmental Restrictions
❓ Having setup issues? Contact us at support.na@global.narwal.com (US & CA only) for assistance.