We are unable to retrieve the MAC address of your devices directly. Instead, we recommend checking your router settings. Most routers provide the ability to view the MAC addresses of all connected devices.
If you are having trouble identifying the MAC address for your Narwal device, please follow these steps:
- Turn off both the robot and the base station.
- Check your router's list of connected devices.
- The MAC addresses that are no longer listed will correspond to your Narwal device.