Got a new robot that won’t start? Let's get it up via 2 simple steps!
After unboxing, follow these 2 quick steps to power up your robot:
1. Push the robot into the powered charging dock with its side brushes facing outward
2. A beep will sound, indicating the robot has started up automatically upon connection.
It still won’t start? Try these fixes.
🚨 Solution 1: Push the robot further into the base station until you hear the beep.
🚨 Solution 2: Keep the station powered and the robot docked for 3 hours (sometimes it just needs a good charge).
If it’s still being stubborn (or beeping non-stop), please contact the support for after-sales service here: https://support.narwal.com/hc/en-us/requests/new