Different home environments and debris types can affect the condition of the roller brush and side brushes. Follow these steps to prevent tangling:
To avoid roller brush entanglement:
- Remove debris before use: Clear any hair, threads, or debris from the roller brush.
- Clean thoroughly: Use a soft brush or compressed air to remove any blockages.
- Replace if needed: Swap out the roller brush if it’s flattened, missing bristles, or heavily soiled.
To avoid side brush entanglement:
- Pre-clean before use: Detach the side brushes and remove any hair wrapped around both ends.
- Inspect for wear: Check the bristles for fraying or damage before reinstalling.
- Replace if worn: Replace side brushes if the bristles appear worn or broken.
Note: If your side brush experiences non-human-induced damage within 3 months of purchase, please feel free to contact Narwal Customer Support team support.na@global.narwal.com (US and CA only) for a replacement.