Obstacle Crossing Height | Narwal Flow

A: Common household thresholds include single thresholds and double thresholds. Narwal Flow’s maximum climbing capability of 4cm refers to its performance with double thresholds; for single thresholds, the maximum climbing height is 30mm (3cm). This covers most common threshold scenarios in homes. 

 

Note that actual performance may vary slightly based on real-world conditions, and results depend on your specific household setup.

If your home has multiple thresholds to cross, each individual threshold must be less than 30mm (3cm) in height, and the width of each threshold should exceed 250mm (25cm) to prevent the robot from getting stuck or tipping/being stranded.

 

Additionally, for single thresholds with a height between 3-4cm, we recommend using a threshold ramp (with a height of >1.5cm) for assistance. After adding the ramp, the total width of the threshold (including the ramp) should ideally exceed 25cm to avoid the robot getting stuck or stranded.

A: Narwal Flow has a maximum climbing height of 4cm. If a threshold exceeds this height, the robot will not be able to cross it. To prevent errors caused by uncrossable thresholds during cleaning, please set the corresponding area as a No-Go Zone. 👉 How to Set Up No-Go Zone?

You can buy the threshold ramp from our official store via the links below:

 

For installation guidance: How to Install the Narwal Threshold Module?