🎯 How to Start Mapping?
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Before mapping
1. Ensure the doors to rooms to be cleaned are open so the robot can explore without missing any room.
2. Remove floor and base station obstacles:
Put away obstacles on the floor, such as wires, clothes, books, etc.
Ensure there are no obstacles near the base station for the robot to exit the base station properly
3. Maintain distance and avoid blocking during mapping:
When the robot is mapping, DO NOT get close to the robot, follow it, or block it; a distance of 2 meters should be kept
DO NOT stand in the hallway or at the door during mapping, as this may cause mapping errors
4. After mapping, DO NOT move the base station.
★ For models like Freo Z Ultra, to ensure complete mapping functionality, please remove the protective stickers on the camera. This allows the robot to fully utilize its visual navigation system for accurate mapping.
🔧 How to Optimize
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For areas not covered by the map:
1. Subsequent automatic map updates
Mapping is a rapid process that enables the robot to perceive the layout of the room. During this process, the robot does not traverse every corner. When the robot is relatively distant from a narrow passage, it may determine the passage as unnavigable based on radar scanning results. However, it will identify this passage and other unmapped areas during subsequent cleaning missions. You can tap the icon on the map displayed on the homepage to update the map.
2. Manual intervention for missed rooms
If the robot does not enter certain rooms, tap the button on the robot to pause the task, push the robot into the rooms (keep the robot on the floor), and tap Start to resume the current task.
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For map not saved after robot building:
The map will be saved only after the robot completes scanning the home area, automatically returns to the base station, and broadcasts that the mapping is finished. Do not manually move the robot back to the base station or force termination of the mapping task until all of the above conditions are met.
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For multiple rooms merged into one on the map:
Cause: Open-plan layout lacks clear dividers (e.g., doors or walls), preventing the robot from detecting separate rooms.
Solution: Edit the map in the App.
🎨 Personalized Map Customization
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How to change the room arrangements on the map?
You can tap View > Map Management on the Robot Homepage to split or merge rooms and then update the map on the App.
If room splitting or merging is not allowed, you can map again.
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How to a Create Temporary or Secondary Map?
Add a Secondary Map or a New Map
1. Position the Robot on New Floor or New Area
Ensure the robot vacuum has completed mapping the current floor and saved it as the main map. Move the robot vacuum to the new floor that needs cleaning and place it in a suitable starting position on that floor.
2. Create and Build a Secondary Map via the App
Open the Narwal Freo App, find the option to create a secondary map in the map management settings, and follow the app instructions step by step. Allow the robot to perform a complete cleaning on the new floor to build the map.
Device Homepage > Map > Map Management > Create a secondary map
3. Multi-Floor Cleaning Operations and Base Station Precautions
Once the secondary map is created, you can move the robot to the corresponding floor and select the appropriate floor map to start multi-floor cleaning tasks.
Note: we do not recommend moving the base station and robot together to another floor for mapping. If you do move the base station, make sure to place it back in its original position.
💡 When Should You Remap Your Robot Vacuum?
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We recommend remapping after Base Station Relocation or Major Layout Changes:
1. Relocating the charging base station
2. Making significant home changes, including:
- Moving large furniture (sofas, bookshelves)
- Removing partitions or walls
- Adding bulky items (pianos, wardrobes)
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Minor Changes vs. Real-Time Updates
No need to remap for single furniture moves: The robot automatically updates the map in real time during regular cleaning when adjusting to minor layout changes (e.g., moving a side table).