Robot Docking Failure Solutions
👉 What to Do When Robot Won’t Return to Its Base
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Robot Pausing Before Base Station
✨ If the side brush is rotating with low fan noise, the robot is untangling the side brush and will dock automatically when complete.
✨ If the main brush is rotating with loud fan noise, the robot is untangling the main brush and will dock automatically when complete.
If neither situation applies, contact support with a video to illustrate the issue.
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High Water Consumption
✨With DirtSense technology (activated in Freo Mode), the robot autonomously assesses floor dirt levels, mop cleanliness, and if re - mopping is needed. Clean mops get shorter washes to save water; dirty ones get longer cycles for proper cleaning.
In short, repeated mop washes happen because the dirt sensor detects residual grime. We recommend letting the cycle finish in such cases.
If you want to adjust, try disabling Freo Mode and check water usage again.
👉 Freo Mind Settings
👉 How can I Adjust the Mop Washing Frequency?
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📧 Welcome to contact our customer service team to share your feedback. We hope to do better!
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